Who Do I See About…? | Service Directory | NC State MEM

Who Do I see About …?
Last Updated:Â 08/31/2022 and all information on this page is accurate and up-to-date
Do you need some assistance with an NC State MEM-related issue but are unsure who to ask? Below is a service directory of many daily tasks performed in the program and who is responsible for completing them. If you don’t find your answer, you can send us your question via e-mail.
Procedure | Solution |
---|---|
Access to building, classroom and labs equipped with access card readers | Complete the Building/Lab Keycard Access Request Form. If you are still having issues, please contact the MEM services coordinator. |
Administrative office staff management | For special requests or personnel problems, contact Brandon McConnell. |
Building security, problems with lighting, air conditioning, minor, non-minor issues, etc. | Contact the NC State Facilities Department at 919.515.2991. If you are still having issues, please contact MEM's MEM services coordinator |
Classroom A/V support | For Fitts-Woolard Hall 4th floor classrooms
For Fitts-Woolard Hall 2nd floor classrooms
|
Computer software and hardware support | Complete a form for your specific issue on the IT and Computer Issues web page. If you are still having issues, please contact MEM Service Desk. |
Conference room A/V support | Complete the Report PC/IT Issue Form. If you are still having issues, please contact the MEM Service Desk. |
Conference room scheduling |
|
Course scheduling |
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Current student issues like requesting exams, graduation process, processing forms, leaves-of-absence and assistantship pay | Contact the MEM services coordinator. |
Program director's calendar | Contact the MEM services coordinator. |
Fax sending/receiving | A fax machine is located in the ISE mailroom (4143 FWH). If you do not have access to the mailroom, contact the MEM services coordinator. |
Fed Ex/special delivery sending/receiving | Contact the MEM services coordinator. |
Final grade reports | Contact the MEM services coordinator. |
Grade change forms | Grade Change Forms can be completed through Mypack Portal (SIS). If you still need assistance, you should contact the MEM services coordinator. |
Immigration matters | Contact the Office of International Services (OIS). For international employment issues, contact NC State Human Resources Department (HR). |
IMSEI Program | Contact Bill Irwin. |
Office and teaching supply purchases | Contact the MEM services coordinator. |
OR Program | Contact Linda Smith. |
Payroll for bi-weekly | Contact Christina Pucci. |
Photocopying | A full-service copier is located in the ISE mailroom (4143 FWH). If you do not have access to the mailroom, contact the MEM services coordinator. |
Student advising | Contact Brandon McConnell. |
Teaching assistantships | Contact The Grad School. |
Teaching assistantships/Research Assistantships (hiring process) | Contact the MEM services coordinator. |
Textbook ordering Orders are due in the bookstore:
| Contact the MEM services coordinator. |
Travel authorizations | Complete the Travel Authorization Form as soon as you decide to go. If you are still having issues, please contact Christina Pucci. |
Travel reimbursements | Complete the Travel Reimbursement Form within 30 days of your trip. If you are still having issues, please contact Christina Pucci. |