Who Do I See About…? | Service Directory | NC State MEM

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Who Do I see About …?

Last Updated: 07/19/2022 and all information on this page is accurate and up-to-date

Do you need some assistance with an NC State MEM-related issue but are unsure who to ask? Below is a service directory of many daily tasks performed in the program and who is responsible for completing them. If you don’t find your answer, you can send us your question via e-mail.

ProcedureSolution
Access to building, classroom and labs equipped with access card readersComplete the Building/Lab Keycard Access Request Form. If you are still having issues, please contact the MEM services coordinator.
Administrative office staff managementFor special requests or personnel problems, contact Julie Ivy.
Building security, problems with lighting, air conditioning, minor, non-minor issues, etc.Contact the NC State Facilities Department at 919.515.2991. If you are still having issues, please contact MEM's MEM services coordinator
Classroom A/V supportFor Fitts-Woolard Hall 4th floor classrooms

For Fitts-Woolard Hall 2nd floor classrooms

  • For A/V issues, contact the ClassTech.

  • For facility issues, contact the University Classroom Hotline at 919.515.1555.

Computer software and hardware supportComplete a form for your specific issue on the IT and Computer Issues web page. If you are still having issues, please contact MEM Service Desk.
Conference room A/V supportComplete the Report PC/IT Issue Form. If you are still having issues, please contact the MEM Service Desk.
Conference room scheduling

  • For MEM faculty, staff and students, you can reserve a Fitts-Woolard Hall conference room by going to your room reservation page. Click on the MEM Room Reservations, and following the "Making a Reservation is Easy" instructions further down the page.
Course scheduling
Current student issues like requesting exams, graduation process, processing forms, leaves-of-absence and assistantship payContact the MEM services coordinator.
Program director's calendarContact the MEM services coordinator.
Fax sending/receivingA fax machine is located in the ISE mailroom (4143 FWH). If you do not have access to the mailroom, contact the MEM services coordinator.
Fed Ex/special delivery sending/receivingContact the MEM services coordinator.
Final grade reportsContact the MEM services coordinator.
Grade change formsGrade Change Forms can be completed through Mypack Portal (SIS). If you still need assistance, you should contact the MEM services coordinator.
Immigration mattersContact the Office of International Services (OIS). For international employment issues, contact NC State Human Resources Department (HR).
IMSEI ProgramContact Bill Irwin.
Office and teaching supply purchasesContact the MEM services coordinator.
OR ProgramContact Linda Smith.
Payroll for bi-weeklyContact Christina Pucci.
PhotocopyingA full-service copier is located in the ISE mailroom (4143 FWH). If you do not have access to the mailroom, contact the MEM services coordinator.
Student advisingContact Brandon McConnell.
Teaching assistantshipsContact The Grad School.
Teaching assistantships/Research Assistantships (hiring process)Contact the MEM services coordinator.
Textbook ordering
Orders are due in the bookstore:

  • Spring Semester - October 15

  • Summer Sessions - March 15

  • Fall Semester - April 15

Contact the MEM services coordinator.
Travel authorizationsComplete the Travel Authorization Form as soon as you decide to go. If you are still having issues, please contact Christina Pucci.
Travel reimbursementsComplete the Travel Reimbursement Form within 30 days of your trip. If you are still having issues, please contact Christina Pucci.