Who Do I See About…? | Service Directory | NC State MEM

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Who Do I see About …?

Last Updated: 04/29/2024 and all information on this page is accurate and up-to-date

Do you need assistance with an NC State MEM-related issue but are unsure who to ask? Below is a service directory of many daily tasks performed in the program and who is responsible for completing them. If you don’t find your answer, you can send us your question via e-mail.

ProcedureSolution
Access to building, classroom and labs equipped with access card readersComplete the Building/Lab Keycard Access Request Form. If you are still having issues, please contact the MEM Program Specialist.
Administrative office staff managementFor special requests or personnel problems, contact Brandon McConnell.
Building security, problems with lighting, air conditioning, minor, non-minor issues, etc.Contact the NC State Facilities Department at 919.515.2991. If you are still having issues, please contact MEM's MEM Program Specialist
Computer software and hardware supportComplete a form for your specific issue on the IT and Computer Issues web page. If you are still having issues, please contact MEM Service Desk.
Conference room A/V supportComplete the Report PC/IT Issue Form. If you are still having issues, please contact the MEM Service Desk.
Conference room schedulingFor MEM faculty, staff and students, you can reserve a Fitts-Woolard Hall conference room by going to your room reservation page. Click on the MEM Room Reservations, and following the "Making a Reservation is Easy" instructions further down the page.
Course schedulingFor questions about your schedule, contact the MEM Program Specialist.
CPT approval requestsSend to kalene_thomas@ncsu.edu.
Current student issues like requesting exams, graduation process, processing forms, leaves-of-absence and assistantship payContact the MEM Program Specialist.
Immigration mattersContact the Office of International Services (OIS). For international employment issues, contact NC State Human Resources Department (HR).
MEM CalendarView MEM Calendar.
MEM fellowship questionsContact mem-gradoffice@ncsu.edu.
OPT approval requestsSend to mem-director@ncsu.edu.
Payroll for bi-weeklyContact the MEM Program Specialist.
PhotocopyingA full-service copier is located in the ISE mailroom (4143 FWH). If you do not have access to the mailroom, contact the MEM Program Specialist.
Professional development questionsContact mem-gradoffice@ncsu.edu.
Program director's calendarContact mem-director@ncsu.edu.
Student advisingContact Kalene Thomas.
Teaching assistantshipsContact The Grad School.
Teaching assistantships/Research Assistantships (hiring process)Contact the MEM Program Specialist.
Travel authorizationsComplete the Travel Authorization Form as soon as you decide to go. If you are still having issues, please contact the MEM Program Specialist.
Travel reimbursementsComplete the Travel Reimbursement Form within 30 days of your trip. If you are still having issues, please contact the MEM Program Specialist.